PRIVACY POLICY

Welcome to vantellis.com. We take your personal information and privacy very seriously. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using this website.

By accessing or using this website, you agree to the contents of this Privacy Policy.

1. Information Collection

During your use of vantellis.com, we may collect the following types of information:

Personal Information

When you place an order, register an account, subscribe to emails, or contact customer service, you may need to provide:

Name
Email Address
Phone Number
Shipping Address
Payment Information
Non-Personal Information

We may automatically collect certain technical data, including:

IP ​​Address
Browser Type
Device Information
Access Time and Pages Viewed
Cookies Data

2. Information Use

The information we collect may be used for the following purposes:

Processing orders and delivery services
Providing customer support
Optimizing website functionality and user experience
Sending order notifications and promotional information
Preventing fraud and ensuring website security
Complying with applicable laws and regulations

3. Cookies Technology

vantellis.com uses cookies and similar technologies to improve website performance and personalized experience. Cookies help us:

Remember your shopping cart and login status

Analyze website traffic and user behavior

Provide content and ads that better match your interests

You can disable cookies in your browser settings, but some website functions may be affected.

4. Information Sharing and Disclosure

We will not sell, rent, or trade your personal information. We may share necessary information with third parties only in the following circumstances:

Payment processing service providers

Logistics and delivery partners

Website technology and data analytics service providers

Requirements by laws and regulations or legitimate requests from government agencies

All partners are subject to their respective data protection obligations.

5. Data Security

We take reasonable technical and management measures to protect your personal information, including SSL encryption, secure payment systems, and access control. However, internet transmission cannot guarantee absolute security, therefore we cannot promise absolute security of information.

6. Your Rights

Under applicable law, you may have the following rights:

Access your personal information

Correct or update information

Request deletion of personal data

Unsubscribe from marketing emails

Restrict or object to certain data processing practices

To exercise these rights, please contact us using the contact information below.

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party websites and recommend that you read their privacy policies before using them.

8. Children’s Privacy

vantellis.com does not provide services to children under the age of 13, and we do not knowingly collect personal information from minors.

9. Privacy Policy Updates

We reserve the right to update this privacy policy at any time. The revised policy will be posted on this page and will take effect immediately.